When requesting add-ons, please provide the following information: What add-on do you need, (including the participant level), what Zoom account should get the add-on (sign-in email), and what Account # to bill the add-on to. All add-ons automatically renew on July 30 of each year unless you notify your local IT support 30 days in advance. add-ons are pro-rated by Zoom depending on when they were purchased.add-ons cannot be purchased per individual event, or month. All add-ons are purchased on an annual basis.If you wish to purchase an add-on, please contact your local IT support team. Also, contact the ITaP Customer Service Center at or by calling 76, report the situation and provide them with your vanity email address and your official email address and they will work with system administrators to align the 2 accounts.Īdd-ons can purchased at regular price and added to your account. If that is the case, you can continue to use the original Zoom account by visiting the Purdue Zoom login page, but instead use the “Login with Email & Password” button.Ģ. If you have logged into Zoom using your BoilerKey credentials, Zoom will create a duplicate account based on your official address.ġ. Zoom will send you another email confirming the change is complete. However, it is acceptable to use your old Zoom password.Ħ. You should NOT use your Career Account password.

Zoom will ask you to select a new password when you confirm. You will receive an email from Zoom asking you to confirm the change.ĥ. Enter in your official Purdue University email address into the “…new email address…” field, confirm with the password you used to log into this account, then click then “Save Changes”.Ĥ.

Click “Edit” in the “Sign-in Email” sectionģ. Click on the “Profile” option in your Zoom accountĢ. If you haven’t logged into Zoom using your BoilerKey credentials yet, please perform the following steps after logging in with your original Zoom account credentials:ġ. For any individual that had created a Zoom account prior to January 2021 using a vanity email address or using an email alias that is not your please read the following:

My zoom login